PRIVACY POLICY — SkinsVault
Effective Date: 25 September 2025
This Privacy Policy explains how SkinsVault (“we,” “us,” “our”) collects, uses, discloses, and safeguards your information when you visit https://skinsvault.net/
and use our services, including purchasing and receiving CS2/Dota 2 skins and in-game items (typically via Steam trade offers). By using our website and services, you agree to the terms of this Privacy Policy.
1) Data Controller
SkinsVault is the data controller of your personal information. Contact: support@skinsvault.net
2) Data We Collect
Personal Identifiers: name, email address, billing/shipping address (if applicable); limited payment details processed by our payment providers.
Transactional Data: orders, purchase history, payout history (for sellers), payment records.
Technical Data: IP address, device/browser info, time zone, cookies/SDK identifiers, usage data.
Other Data: information you submit via forms/support (e.g., Steam trade URL).
3) How We Collect Data
Directly from you during checkout, account creation, payout setup, and support communications.
Automatically via cookies/analytics when you browse our site.
From third parties such as payment processors (e.g., WooCommerce gateways, Stripe, PayPal) and anti-fraud providers.
4) Purposes of Processing
We use your information to:
Process and fulfill orders, including delivery via Steam trade offers.
Communicate about orders, payouts, updates, and support.
Improve our services, user experience, and security/fraud prevention.
Comply with legal obligations and enforce agreements.
5) Sharing & Disclosure
We may share data with:
Payment processors to complete transactions/payouts.
Service providers (hosting, analytics, communications, marketing—where consented).
Authorities where required by law or to protect rights/users.
We do not sell your personal data.
6) Email Communications
We use your email for order confirmations, delivery updates, payout confirmations, and service messages. Marketing emails are optional and include an unsubscribe link.
7) Cookies & Tracking
We use cookies and similar technologies for functionality, analytics, and (where consented) marketing. See our Cookie Policy for details and controls.
8) Data Retention
We retain personal data as long as necessary for the purposes above, including legal/accounting requirements, dispute resolution, and contract enforcement. Order/payout records may be stored for statutory periods.
9) Your Rights
Depending on your jurisdiction (e.g., UK/EEA), you may:
Access, rectify, or delete your personal data.
Object to or restrict processing.
Withdraw consent (where processing is based on consent).
Lodge a complaint with a data protection authority.
To exercise rights, contact support@skinsvault.net
10) Third-Party Links
Our site may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing data.
11) International Transfers
Your data may be transferred outside your country. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).
12) Security
We implement appropriate technical and organizational measures. However, no method of transmission or storage is 100% secure.
13) Changes to this Policy
We may update this Policy. Changes will be posted here with an updated effective date. Continued use after changes constitutes acceptance.
Contact: support@skinsvault.net